Online Services

This practice allows you to access some of our services safely and securely on the web. You will be able to make requests of your practice and receive responses back from us.

All our patients can Register to our Online Services with Emis Patient Access Online.

To use this service you will need a username and password which can only be supplied by reception staff. Please note that we can only give this password to the named patient not a representative. You will need to bring photo ID (where possible) and proof of your address and a member of the team will be able to issue you a password.

Once you have received your password you will be able to log onto the online services.

Please note: you may need to wait one hour from your password being issued to you before logging into the online services. You will be able to change your password to something more memorable to you once you log on.

At present the following services are available online:

  • Repeat Prescriptions
  • Online Appointment Booking
  • Cancel Appointments Online
  • View your Medical Records*

Access for Children aged between 11 – 16

The Local Medical Committee (LMC) guidance is that good practice is to suspend parental access to order repeat prescriptions and book online appointments for children aged 11 to under 16 years until they choose to register themselves from the age of 16. This policy is deemed in the child’s best interests as they may not be able to maintain confidentiality of their medical record at home.

Exceptions to this will be made by the GP if this is deemed necessary.

Register for Access to Medical Records

*Patients who already have online access will not automatically be given access to view their medical record, this will need to be a separate application – please download and complete the forms below and hand them into the surgery and your application will be considered by your named GP. Read more…

IT Developments

New contractual arrangements came into force on 1st April 2014 requiring GP practices to make available a statement of intent about the following IT developments:

1. Referral Management Information
2. Online Appointment Booking
3. Online Booking of repeat prescriptions
4. Summary Care Record
5. GP2GP transfers of care records
6. Patient Access to electronic records.

Please find below details of the arrangements we have in place for these developments at this Practice.

Referral Management Information

Practices must include the NHS Number as the primary identifier in all NHS clinical correspondence issued by the practice.

Electronic Appointment Booking

Practices are required to promote and offer the facility for all patients, who wish to, to book, view, amend, cancel and print appointments online.

Online Booking of Repeat Prescriptions

Practices are required to promote and offer the facility for all patients, who wish to, to order online, view and print a list of their repeat prescriptions for necessary drugs, medicines or appliances.

Interoperable Records/Summary Care Record

Practices are required to upload changes to a patient’s summary information, at least daily, to the Summary Care record.

Having your Summary Care Record available will help other doctors and nurses treating you away from your regular surgery, without your full medical record. They will have access to information about any medication you may be taking and any drugs to which you have a recorded allergy or sensitivity. Read more details about the Summary Care Record.

GP2GP transfers of Care Records

We are required to utilise the GP2GP facility for the transfer of patient records between practices, when a patient registers or de-registers.

It is very important that you are registered with a doctor at all times. If you leave your GP and register with a new one, your medical records will be removed from your previous doctor and forwarded to your new GP via NHS England. It can take several weeks for paper records to reach the new surgery; with GP2GP, your electronic record is transferred to your new practice much sooner.

Patient access to their electronic GP record

We are required to promote and offer the facility for patients to view online, export or print any summary of information from their records relating to medications, allergies, adverse reactions and any other additional details which have been agreed with the patient.